Eventually they never did.Finally, the server at the hotel restaurant was unpleasant and unprofessional, making bad jokes all the time and being all but helpful.This is by far the worst service I came across in nearly 5 years. The Reawakening of an Icon. Change ), You are commenting using your Twitter account. I will be certain to pass along your feedback to our Food and Beverage department, and work closely to ensure that our food is well above par! Very good and modern hotel in a historical building. The hotel has newspapers and an ATM machine that guests can use. Hidden inside the Statler Boutique Hotel in Dallas the Bourbon & Banter was my first "speakeasy" bar and I was delighted. The Stater Dallas is hosting a regal evening of celebration in The Statler Ballroom to ring in the New Year. 13K likes. 2. The Statler Hotel's newly renovated guest rooms & suites combine retro charm with modern luxury. Comfortable beds and gorgeous bathroom was a pleasant surprise. 1,487 were here. Emblematic architecture and timeless glamour make The Statler the most fascinating retro-chic destination in Downtown Dallas for your Dear Amber G, I greatly regret reading your review of our hotel, I share your frustrations about your stay with us as they are not even close to what we're capable of. Guests enjoy the dining options. I had to wait over 7mn for a person to show up. More. chayato - I regret reading your review and am shocked at the level of service you received...certainly not my expectation of my staff, nor should it be yours. Amazing bathrooms, rooms are very nice and with lots of technotoys. The Reawakening of an Icon. ( Log Out /  Learn how your comment data is processed. WiFi is free, and this hotel also features 5 restaurants and 2 bars. Drinks were good and the view was sensational but the bar bites were average in taste. Thank you for your time and feedback, I look forward to hearing from you.Evan DanzigerGeneral ManagerThe Statler. It is as if they were all trained to be rude and arrogant. more, Lock in the lowest price from these sites. Had read a few bad reviews so was kinda hesitant, but very happy I went through with my reservation. The Statler is centrally located in downtown Dallas, a vibrant area with numerous restaurants, shops, nightlife and parks within walking distance. When I signaled the problem, they said they could not do anything as it was an ATT issue...The ironing board in the room was broken. Loved the vibe of this place. Our room didn't have a tv remote and he got us one right away ! Change ), You are commenting using your Facebook account. But he was unable to tell me when they would be able to attend. From the timeliness of the food...to the unexpected closure of our pool...we did not put our best foot forward with you. The Statler Emblematic architecture and timeless glamour make The Statler the most fascinating retro-chic destination in Downtown Dallas for your extraordinary event. Please reach out to me directly so I may properly address these issues and gather more details so I may address the issues with the associates in question directly. The Statler, Dallas, Texas. Looking forward to having you back!! Sorry, your blog cannot share posts by email. Change ). In addition to complimentary Champagne, delicious hors d’oeuvres and an open bar, there will be a full casino experience. PLUS, they’re offering 6 … My new favorite hotel in Dallas. I came down to the lobby at 6:45pm requesting a replacement. He said my request was registered and showed me a paper where indeed I could see it was. New Years Eve at Knife Dallas and Knife Plano, thestatlerdallas.com/nye-the-royal-masquerade-ball, Perot Museum and African American Museum announce winner of Staircase Project celebrating Black STEM leaders, Fort Worth Opera Announces A Night of Black Excellence: Past, Present, and Future, Trinity Groves Welcomes La Bajada P.O.P. The Statler Dallas, Curio Collection by Hilton 1914 Commerce St , Dallas , Texas , 75201 , USA TEL: +1-214-459-3930 FAX: +1-214-459-3931 Skip secondary navigation Post was not sent - check your email addresses! Adventure Calls! The Statler Dallas, Curio Collection by Hilton: Bourbon and Banter Bar at the Statler Hotel - See 469 traveler reviews, 351 candid photos, and great deals for The Statler Dallas, Curio Collection by Hilton at Tripadvisor. Our modern luxuries and array of amenities will let you enjoy the iconic Downtown Dallas experience. Located in Dallas, less than 0.6 mi from AT&T Performing Arts Center, The Statler Dallas, Curio Collection By Hilton features accommodations with a restaurant, private parking, a fitness center and a bar. Room was very modern and high tech. They never did. They're the second local hotel to open igloos to patrons, after the Statler Dallas introduced them in December 2019. We're proud of who we are and what we offer, happy to know that you are feeling the LOVE!!! Once in I was welcomed by Kelsie with friendly and attentive costumer service. Enjoyed the hidden speak easy bar in the basement. To begin with it was definitely trickier than thought to figure out the entrance to the bar. I came back at 5pm and asked if the room was ready. The drinks were delicious. THE SKY’S THE LIMIT UP HERE Perched on the 19th floor of the iconic Statler, Waterproof boasts stunning and panoramic views of surrounding downtown Dallas. The bartender was this girl who also had no sophistication. They have a great speakeasy bar and also a very good bar by the pool on the roof. Our guests praise the bar and the helpful staff in our reviews. The Royal Masquerade Ball will be held at The Statler the Extravagant Hotel in the heart of Downtown Dallas. He did not even indicated where the elevator was.In the room, the phone was not working. Restaurants near The Statler Dallas, Curio Collection by Hilton, Dallas on Tripadvisor: Find traveler reviews and candid photos of dining near The Statler Dallas, Curio Collection by Hilton in Dallas, Texas. ft. of flexible, indoor/outdoor event space for your next corporate retreat, board meeting, special occasion, wedding or social event. We ordered hummus and shrimp ceviche - the quality and taste were like a fast food restaurant. At 9:00pm nothing had happened. Opened in 1956, our downtown Dallas hotel relaunched in 2018. The lady kept taking calls and made me wait over 10mn for check-in. The hotel overlooks Main Street Garden Park, a 1.75-acre gathering place with a fountain, a café, walking paths and a children’s playground. EvanDanziger, General Manager at The Statler Dallas, Curio Collection by Hilton, responded to this review. ( Log Out /  Thank you so much for the AMAZING review!!! Support the independent voice of Dallas and help keep the future of Dallas Observer free. Their staff is simply unprofessional, impolite and unfriendly. The Statler Residences brings modern luxury living right to the heart of downtown Dallas. The Royal Masquerade Ball, on Dec. 31 at 9 p.m., will be an extravagant occasion to revel like kings and queens. #StatlerDallas This 4-star hotel is 0.6 mi (1 km) from Dallas Museum of … The Statler features over 23,000 sq. She took my number and said they would reach out once the room would be ready. Farm, Dallas Chamber Music Society Presents Horszowski Trio, Downtown Fort Worth’s Modern Steakhouse Wicked Butcher at The Sinclair Hotel Re-Opens Main Dining Room January 8. We ordered hummus and shrimp ceviche - the quality and taste were like a fast food restaurant. chikoo108 - Thank you for the review and feedback! I came down again and there was only one person at the front desk. The soft opening is October 16 and it will last through October, when B&B will reopen. The Jules hotel located a stone throw away is at least at the standard of a luxury hotel. Please see our partners for more details. Scout is all about socializing and answering the call of the wild with our 12,000-square-foot dining, drinking and gaming hall. But the staff seem to have it all wrong, creating an unpleasant, almost hostile environment.Run away. He kept taking calls and could only talk to me after 5mn. The Statler offers poor, rude and unprofessional service from A to Z. So the only way to reach the front desk or room service was to go down to the lobby. There will be two rooms one hosting a full dinner while the other plays your favorite Top 40 Hip Hop mashups for you to indulge while sipping on champagne and cocktails from the open bar. Ask chikoo108 about The Statler Dallas, Curio Collection by Hilton, Ask AmberG1305 about The Statler Dallas, Curio Collection by Hilton, Ask robinzon007 about The Statler Dallas, Curio Collection by Hilton, Ask Denise A about The Statler Dallas, Curio Collection by Hilton, Ask chayato about The Statler Dallas, Curio Collection by Hilton, Ask ricker2018 about The Statler Dallas, Curio Collection by Hilton, Hotels near The Statler Dallas, Curio Collection by Hilton, The Statler Dallas, Curio Collection by Hilton Pool, The Statler Dallas, Curio Collection by Hilton Rooms, Hotels near J. Erik Jonsson Central Public Library, Hotels near (DFW) Dallas/Fort Worth International Airport, Hotels near Texas A&M University Baylor College of Dentistry, TownePlace Suites by Marriott Dallas Downtown, We compared the lowest prices from 6 websites, We compared the lowest prices from 7 websites, We compared the lowest prices from 8 websites, We compared the lowest prices from 9 websites, La Quinta Inn & Suites by Wyndham Dallas - Addison Galleria, La Quinta Inn & Suites by Wyndham Dallas Downtown, La Quinta Inn & Suites by Wyndham Dallas North Central, Homewood Suites by Hilton Dallas Downtown. If you would like to reach out to me directly I will be happy to discuss ways I can make it right...I look forward to the opportunity.Thank you for your time,Evan Danziger. Support Us We're walking through the Statler's recently redesigned lobby when a … #StatlerDallas Review tags are currently only available for English language reviews. The Statler Dallas, Curio Collection by Hilton puts the best of Dallas at your fingertips, making your stay both relaxing and enjoyable. Get a bucket of balls and a paddle to borrow included with the table rental. When I asked why they did not call he simply said “i don’t know” and turned his back to speak to one of his colleagues. This reservation is a 2-hour reservation with a Food and Beverage minimum of $100. Enjoy free WiFi, an outdoor pool, and 5 restaurants. Statler, A Curio Collection Dallas, TX 75201 (Farmers Market District area) The Director Marketing will be responsible for defining and maintaining the hotel’s brand positioning and driving both transient group and outlet revenue… The indoor/outdoor space is an urban oasis to take a dip in the pool, relax in a private cabana, sip a refreshing craft cocktail & enjoy a bite surrounded by unforgettable views. We were there for a Bachlorette we went to eat at the restaurant downstairs and we were 1 of 2 people in the restaurant and took us 3 hours after eating we went to waterproof pool and they decided to shock the pool mid day so it was closed for 2 1/2 hours. Horrible service, upon arrival no one helped at the valet service, so we did our own luggage. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. All that to say without any smile or sign of sympathy that my room won’t be ready until 3pm. What a shameful service for a luxury hotel that charges over $350 a night for a standard room. The Royal Masquerade Ball will be an extravagant occasion to revel like kings and queens. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. SO happy you enjoyed your stay with us and all that we have!! Or book now at one of our other 6189 great restaurants in Dallas. Review collected in partnership with Curio – A Collection by Hilton. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We’re home to The Statler Ballroom — famed for performances by the Jackson 5, Frank Sinatra, Tony Bennett, and more. PLUS, they’re offering 6-WEEKS-FREE if you lease in November. With five restaurants/bars that can be used for events, as well as an outdoor rooftop pool, the options for an incredible event are endless. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The Statler Dallas, Curio Collection by Hilton: Rooftop bar - See 470 traveler reviews, 351 candid photos, and great deals for The Statler Dallas, Curio Collection by Hilton at Tripadvisor. Restaurant, bar and entertainment venue offering live music, ping pong, billiards and bowling. Scout is a 12,000 sq ft dining, drinking, and vintage gaming hub featuring gourmet bar burgers, bites, & meals, craft beer, and vintage bowling lanes. I would definitely stay here again when visiting Dallas!! Thank you again! Dallas Chop House #151 of 2,830 Restaurants in Dallas … We go to Dallas often but this was one of the worst hotels we have stayed at. A front desk person handed me keys, again without even greeting me, or saying hello, or welcome back, or sorry. The roof top bar and swimming pool area was amazing. Today, we feature mid-century modern design and high-tech rooms. Change ), You are commenting using your Google account. Northern Light Lounges (cabanas) seat up to 4 guests.. This site uses Akismet to reduce spam. ( Log Out /  Country radio legend's North Texas horse ranch listed for $8.2 million . Get menu, photos and location information for Fine China at The Statler in Dallas, TX. WE’VE GOT 4 PRO-LEVEL PING PONG TABLES. ( Log Out /  As if they were specifically trained not to smile or to make customers feel uncomfortable and unwelcome.Upon arrival at 1:30 PM, the front desk was empty. At check in the room was not quite ready at it was right after 4pm and their card reader was not working so we had to re check in at another desk. Or book now at one of our other 6229 great restaurants in Dallas. YAY...you're our new favorite as well...see you next time!!! Popular attractions Dallas World Aquarium and Sixth Floor Museum are located nearby. R&B, the fast-casual ramen and bao restaurant at The Statler in downtown Dallas, closed this weekend, a press rep for The Statler confirms. $10,000 worth of casino chips per guest, What: The Royal Masquerade Ball at The Statler, Where: The Statler, 1914 Commerce St., Dallas, How much: Ticket prices vary from $125 for a single ticket to $1,999 for a table for 10 including dinner, Tickets: thestatlerdallas.com/nye-the-royal-masquerade-ball, Tagged as Dallas, New Years Eve, The Statler Hotel. Headed to Dallas for the P!nk concert and selected this hotel for our stay. View deals for The Statler Dallas Curio Collection By Hilton, including fully refundable rates with free cancellation. Hotel Amenities at The Statler include: Fitness Center, Rooftop Pool and Lounge, Bowling Alley, 4 Restaurants, Speakeasy Bar, Coffee Shop, Business Center, … And not of TripAdvisor LLC PONG TABLES on the roof 4 guests happy I through. You 're our New favorite as well... see you next time!!!... 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